Get an Instant Gold Valuation

• 1. Can I exchange gold and silver without a bill or invoice ?

  Yes, you can. can exchange or sell your gold even if you don't have the original bill or invoice. The value of your gold is assessed based on its purity, weight, and the prevailing gold rate, ensuring a fair, transparent, and hassle-free exchange process.

• 2. How is the value of my gold or silver determined?

  The value is calculated based on the jewellery's purity, weight, and the prevailing market rate on the day of evaluation. Every appraisal is conducted using transparent testing methods.

• 3. Will my jewellery be damaged during the purity testing process?

  No. We use safe and professional testing methods to determine purity. The process is designed to evaluate your jewellery without causing unnecessary damage.

• 4. How long does the gold-selling process take?

  In most cases, the complete evaluation, verification, and payment process can be completed within a short time, subject to document verification and store procedures.

• 5. Do you accept broken, old, or outdated jewellery?

  Yes. We accept old, broken, unused, and outdated gold and silver jewellery, provided it meets our evaluation and verification requirements.

• 6. Is there a minimum quantity of gold or silver required to sell?

  No. You can visit our store with any quantity of eligible gold or silver jewellery for evaluation.

• 7. Can I choose to exchange my jewellery instead of receiving cash?

  Yes. Depending on your preference, you may choose to exchange eligible jewellery for new jewellery instead of receiving cash. Our team will explain the available options during your visit.

• 8. What documents should I carry when selling my jewellery?

  Please carry your bank passbook and a valid government-issued photo ID (PAN Card or Aadhaar Card) for identity verification. Additional documents may be requested under applicable regulations, if required.

• 9. Is the valuation of my jewellery free?

  Yes. We provide a transparent evaluation of your gold or silver jewellery before you decide whether to proceed with the transaction.

• 10. Do I need to book an appointment before visiting?

  No appointment is required. You can walk into any participating AVR Swarna Mahal showroom during business hours for an evaluation.

For Further Enquiry:

• Email : crm@avrswarnamahal.com

• Whats App : +91 95666 87861 / +91 74838 07063

Disclaimer:

• AVR Swarna Mahal Jewellers reserves the sole right to accept or reject any jewellery-related request, transaction, or order at its discretion. All decisions made by the management shall be considered final and binding. No further correspondence will be entertained in this regard.

• Management decision will be final.